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Major Engineering Firm Handles 30% More Tickets Every Day with ALVAO

124.139 просмотровДлительность: 0:39
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Описание

How can an enterprise-level engineering firm scale its IT operations and process 30% more user requests without increasing IT headcount? In this ITSM Customer Success Story, Ondřej Veselý, CIO at SUDOP Praha, explains how implementing integrated ALVAO Service Desk and IT Asset Management (ITAM) transformed their daily service management processes. #customersuccess #customerfeedback #customertestimonial #itmanagement #itservicemanagement #engineeringindustry

Видео
Free IT Asset Management | ALVAO1:08

Free IT Asset Management | ALVAO

See where every device is, who’s responsible, and what needs attention. ALVAO offers free IT Asset management built for…

3,6 B просмотров
Inventory Audits1:40

Inventory Audits

An inventory audit is hard when your asset inventory lives in a spreadsheet and in someone’s head. ALVAO Asset…

197 просмотров
Service Desk Dashboard1:16

Service Desk Dashboard

Learn more about the new version of ALVAO (25.1) - https://www.alvao.com/en/blog/whats-new-alvao-25-1 Product links:…

258 просмотров
Ticket Form Editor1:22

Ticket Form Editor

The new Ticket Form Editor makes it easy to customize your Service Desk ticket submission forms. You can quickly add…

161 просмотров
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